| Name
|
Description
|
|---|
| Display main window
|
Enable this option, if you want the system to display the main Avaya one-X Agent window on the foreground for an incoming message.
Enable this option, if you want the system to display the main Avaya one-X Agent window of the agent's desktop on the foreground for an incoming message.
|
| Display IM window
|
Enable this option, if you want the system to display the incoming message directly in an IM window.
Enable this option, if you want the system to display the incoming message directly on the agent's desktop in an IM window.
|
| Flash icon
|
Enable this option, if you want the system to flash the Avaya one-X Agent icon to flash on the task bar for an incoming message.
Enable this option, if you want the system to flash the Avaya one-X Agent icon on the task bar for an incoming message on the agent's desktop.
|